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Read Past Issues of Newsletter
What’s Next for AI: Shaping Business Strategies and Daily Interactions
by Julia Konieczka | 2024
As AI continues to evolve at an unprecedented pace, its impact on the way we work, innovate, and solve problems is profound. From transforming customer experiences to optimizing business operations, AI is not just a tool—it’s becoming a strategic driver of growth and...
AI-Driven Sales Enhancements & Strategic Executive Imperatives
by Julia Konieczka | 2024
Enhancing Sales Calls with AI AI is transforming sales calls, providing tools that offer real-time insights and guidance, leading to more productive and effective interactions. Here's how AI is making a difference: 1️⃣ Sentiment Analysis: AI analyzes...
Apple Intelligence & Customer Segmentation: Revolutionizing Customer Operations and Marketing Strategies
by Julia Konieczka | 2024
Apple Intelligence: A Game Changer for Customer Operations! Apple just announced its Apple Intelligence features for iPhone 16, and I'm beyond excited about the possibilities for improving customer operations! This isn't just about a phone; it's about creating a more...
Revolutionizing Customer Service with AI—Without Chasing Trends
by Julia Konieczka | 2024
The Future of Customer Operations is AI-Powered Large Language Models (LLMs) are revolutionizing customer operations and sales processes. It’s time for businesses to embrace their potential! What LLMs Can Do: 1️⃣ Elevate Customer Engagement: Personalize...
Advances in Mass Customization and AI-Driven IT Integration for Customer Operations
by Julia Konieczka | 2024
Generative Design Enabling Mass Customization for Customers In today's competitive market, offering personalized products is becoming increasingly essential. Generative design is a powerful tool that enables businesses to offer mass customization without significant...
AI in Customer Service: How to Boost Productivity and Maintain the Human Touch
by Julia Konieczka | 2024
Transforming Workspaces with AI: Strategies for Success As an AI expert in customer operations, I've seen firsthand how AI is revolutionizing our work. The data speaks volumes: 81% of AI users report increased productivity and work quality (Slack Workforce Lab). AI...
It’s Time to Maximize Your AI’s Potential with Smart Orchestration
by Skuza Consulting | 2024
Combat AI Hallucination by Leveraging Model Orchestration I firmly believe in the power of numerous specialized AI models and the combination of dedicated agents. While prompting will remain important, constructing proper workflows will dominate the world of AI...
Master AI: Spark Creativity & Align with User Demands
by Skuza Consulting | 2024
Enhancing Creativity and Effective Prompting with LLMs in Business Struggling to stay creative in your packed schedule? You're not alone. Many leaders overlook the power of large language models to enhance creativity in tight timeframes. In my latest video, I break...
Strategic Insights on AI Investment and Venture Capital Trends
by Skuza Consulting | 2024
The AI Revolution: Promise vs. Reality As AI technology advances rapidly, companies are pouring billions into infrastructure and development. But are we overspending on a technology that might not deliver immediate returns? This massive investment is reshaping...
Key Trends and Challenges in Customer Experience and Project Planning
by Skuza Consulting | 2024
Challenges of Integrating AI in Software Project Planning I came across an interesting article focusing on the challenges of integrating AI in software project planning. I think it is going to have a huge impact on software houses and tech companies, particularly in...