My YouTube Channel

On my YouTube channel I’m on a journey to explain you the intriguing world of Artificial Intelligence, bringing insights and practical tips for applying AI in business, productivity, and everyday life. My videos are designed to shed light on how AI is changing our world and to offer helpful advice for those looking to understand and leverage this technology. Join me as we explore the transformative power of AI together!

Visit my YouTube channel

Leveraging Unstructured Data to Identify Patterns for Strategic Advantage

Are you overlooking the hidden value in your unstructured data? In today’s video, I talk about how we turned 30,000 customer emails into actionable insights for Allegro, a leading E-commerce platform. By identifying hidden patterns, we dramatically enhanced customer experience and gained a competitive edge. I encourage you to watch the video and listen to how you can leverage unstructured data to unlock new business op

Mastering AI Project Success: The Critical Steps for Clarity and Focus

Thinking about starting an AI project?

Before you dive in, it’s crucial to get crystal clear on your goals and approach. Today, I share practical steps to help you navigate the complexity of AI, from understanding your true motivation to setting clear metrics and aligning your team.

If you’re aiming to boost productivity, cut costs, or enhance customer satisfaction, these insights will help you set your AI project up for success.

How to measure AI chatbots performance and avoid AI traps — Webinar

AI for Customer Operations and Sales — How to measure AI chatbots performance and avoid AI traps.

Don’t miss this eye-opening meetup on AI chatbot performance! Learn how to measure chatbots performance, and avoid errors and mistakes in AI powered customer service. You’ll gain invaluable insights into the metrics that truly matter for successful chatbots.

Embrace the AI Dance – Transforming Customer Operations and Sales

Ready to up your game in customer ops and sales? In this episode, we’ll chat about how you can start using AI to make your work faster and smarter. You’ll get easy, practical tips on how to integrate AI into your daily tasks, improve customer experiences, and stay ahead of the competition. Whether you’re new to AI or looking to level up, this episode is packed with insights to help you succeed. Let’s embrace the future together—tune in and take the first step!

Utilizing Data Analytics to Enhance Customer Feedback Processing in Various Industries

Struggling to make sense of customer feedback? Thousands of customer conversations and feedback can be overwhelming.

Today I want to discuss how data analytics can transform unstructured data into actionable insights! Watch my latest video on enhancing feedback processing and share your feedback in the comment! 😉

Unleash the Power of AI 10 Strategies to Supercharge Your Sales – Webinar

AI for Customer Operations and Sales – Webinar #2
Are you a sales professional, entrepreneur, or business owner seeking innovative ways to boost your sales efforts?
Join my next virtual meetup where I’ll explore the transformative potential of AI in revolutionizing your sales game.

Enhancing Creativity and Effective Prompting with Large Language Models in Business

Is your team finding it difficult to foster creativity amidst back-to-back meetings and tight schedules? Have you ever wondered how effective prompting with LLMs can transform your approach and enhance your company’s value proposition?

Watch my latest video – let’s discuss in the comments!

How AI-Driven Insights Can Dramatically Boost Your Sales Conversion Rates

In today’s episode, I’m exploring how AI-driven insights can provide a deeper understanding of your customers, optimize your strategies, and lead to impressive sales growth. I’ll be sharing the latest statistics and examples from my own projects to illustrate just how impactful AI can be. I hope this episode will be full of valuable insights you won’t want to miss.

Advancing Customer Operations – Beyond Prompt Engineering and RAG

How can prompt engineering and Retrieval-Augmented Generation transform your customer interactions? Have you ever wondered about the next step after RAG? Let’s explore advanced AI strategies beyond prompt engineering and RAG. Today I talk about how fine-tuning pre-trained models with proprietary data can revolutionize your AI solutions, tailoring them to your company’s unique context.

AI-Driven Customer Operations: Strategies and Insights: Podcast with Sol Rashidi

Today’s podcast features the incredible Sol Rashidi, author of “Your AI Survival Guide” and an expert in the field of AI and customer operations. Together with Sol we discussed the practical applications of AI in customer operations, the transformative impact of AI on customer service, and strategies for effective AI integration.

Quantifying the Value of artificial intelligence in Business Metrics

How can AI revolutionize key metrics such as time to solution, delivery speed, and fraud reduction? Why is it crucial to measure and sustain value over time as AI capabilities evolve?

Let’s talk about the value of AI.

Transforming Customer Interactions and Sustainability with AI – Podcast with Manuel Vexler

It was my pleasure to host Manuel Vexler on our latest episode where we discussed how AI is changing the game for customer interactions and sustainability.

Why Self-Service and Predictive Maintenance Are Must-Haves for Business Success

Ignoring self-service and AI-driven predictive maintenance is no longer an option. Businesses that fail to adopt these innovations are risking their competitive edge and customer satisfaction.

I encourage you to watch my new video to learn why embracing these tools is essential for staying ahead and delivering exceptional service.

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