Client Impact
Selected examples of how Arek Skuza helps executive teams turn AI strategy into better decisions, stronger operations, product innovation, and customer experience.
This page is a guide to the existing impact stories. Testimonials show trust. Client Impact shows the business situations, transformation patterns, and examples behind the work.
Find a story by business problem
Each story below shows the business problem, what was done and the result. Pick the situation closest to yours.
Executive alignment and AI strategy
- AI C-Level Executive CoachingWorking understanding of AI and a focus on concrete actions.
- Tailored AI Strategy Workshop for BossaAI Strategy Transformation Committee and a three-tier AI roadmap.
Operations and process
- AI Business Structure at Maspex85% fewer poorly defined requirements, 40% lower software maintenance costs.
- AI Transformation at KRISHOME, formerly KRISPOLOver $2 million projected annual savings, 35% higher efficiency.
- AI Integration in Legal ServicesClear AI priorities, defined roles and a data governance framework.
Customer service and customer experience
- AI Conversational Customer SupportSatisfaction up 10 to 20%, response times down about 20%.
- eCommerce AI Visual SearchProduct search time down 24%, average cart size up 8.5%.
Product development and innovation
- Co-Creation in AI Product DevelopmentLaunch budget 60% lower, customer activation up 35%.
- AI Integration and RedesignTechnology focus, prioritised features and a roadmap for talent gaps.
- AI-Powered Product DevelopmentSkills analysis: 21% of required AI skills in place, roadmap for the rest.
- Strategic AI Selection For HealthcareSystem architecture, model selection and ROI analysis.
Growth, sales and market intelligence
- AI Sales Conversation IntelligenceOnly 42% of sales-queue calls were about sales.
- AI in Competitive IntelligenceReports in 7 to 10 minutes instead of 4 to 8 hours, 98% cheaper.
- Strategic AI in Business GrowthPartner data collection 67.7% cheaper and about ten times faster.
AI-Led Enterprise Transformation
Examples for executive teams moving AI from scattered initiatives into operating models, leadership alignment, and business transformation.
Executive transformation
AI C-Level Executive Coaching
Strategic AI coaching and consulting for leaders integrating AI into a manufacturing business.
Operating model
AI Business Structure at Maspex
A data-driven automation approach to improve IT-business collaboration and project qualification.
AI-Native Product Innovation
Examples of using AI to redesign products, build new capabilities, and create stronger innovation workflows.
New product development
Co-Creation in AI Product Development
A global logistics case study on building an AI product through co-creation and market discovery.
Portfolio redesign
AI Integration and Redesign
Product portfolio redesign and AI integration in a software development company.
Product capability building
AI-Powered Product Development
A skills analysis approach for AI-powered product development and stronger customer engagement.
AI-Driven Growth & Intelligence
Examples where AI improves market intelligence, sales insight, e-commerce experience, and growth decision-making.
Sales intelligence
AI Sales Conversation Intelligence
Conversation analytics used to improve dealership performance and reveal sales opportunities.
Customer experience
eCommerce AI Visual Search
A user-centric visual search implementation for a major Central European e-commerce platform.
Market intelligence
AI in Competitive Intelligence
AI-powered automation for competitive intelligence and multi-strategy market analysis.
Growth operations
Strategic AI in Business Growth
AI automation in data collection for partner identification and scalable business growth.
AI-Optimized Operations & Service
Examples where AI supports operations, service quality, process selection, healthcare workflows, and customer-facing systems.
Operational transformation
AI Transformation at KRISHOME, formerly KRISPOL
AI-driven operational transformation for a manufacturing organisation building stronger foundations.
Legal operations
AI Integration in Legal Services
AI adoption for litigation support, process selection, and maintenance cost optimisation.
Healthcare AI
Strategic AI Selection for Healthcare
Machine learning support for therapeutic pathway recommendation and motor rehabilitation.
Customer operations
AI Conversational Customer Support
AI customer operations work focused on response quality, automation, and customer experience.