The study of artificial intelligence is both fascinating and informative. Reading books, articles, and research papers can provide a wealth of knowledge, but often this information remains abstract and disconnected from practical application. True...
Last weekend, exploring the vibrant culture of Dallas reminded me of a crucial lesson that applies to both personal growth and the world of AI: the power of diverse perspectives. A Personal Reflection on Diversity My travels, filled with new sights,...
I've never been interested in the number of likes on my posts, comments, or retweets. Why? Let me start with where I am today: I receive an average of 5 project inquiries per month. Out of these, 1 or 2 are a perfect fit — the kind where I can truly add...
As AI continues to evolve at an unprecedented pace, its impact on the way we work, innovate, and solve problems is profound. From transforming customer experiences to optimizing business operations, AI is not just a tool—it’s becoming a strategic driver...
Enhancing Sales Calls with AI AI is transforming sales calls, providing tools that offer real-time insights and guidance, leading to more productive and effective interactions. Here's how AI is making a difference: 1️⃣ Sentiment Analysis:...
Apple Intelligence: A Game Changer for Customer Operations! Apple just announced its Apple Intelligence features for iPhone 16, and I'm beyond excited about the possibilities for improving customer operations! This isn't just about a phone; it's about...
The Future of Customer Operations is AI-Powered Large Language Models (LLMs) are revolutionizing customer operations and sales processes. It’s time for businesses to embrace their potential! What LLMs Can Do: 1️⃣ Elevate Customer...
Generative Design Enabling Mass Customization for Customers In today's competitive market, offering personalized products is becoming increasingly essential. Generative design is a powerful tool that enables businesses to offer mass customization...
Transforming Workspaces with AI: Strategies for Success As an AI expert in customer operations, I've seen firsthand how AI is revolutionizing our work. The data speaks volumes: 81% of AI users report increased productivity and work quality (Slack...
Combat AI Hallucination by Leveraging Model Orchestration I firmly believe in the power of numerous specialized AI models and the combination of dedicated agents. While prompting will remain important, constructing proper workflows will dominate the...
Enhancing Creativity and Effective Prompting with LLMs in Business Struggling to stay creative in your packed schedule? You're not alone. Many leaders overlook the power of large language models to enhance creativity in tight timeframes. In my latest...
The AI Revolution: Promise vs. Reality As AI technology advances rapidly, companies are pouring billions into infrastructure and development. But are we overspending on a technology that might not deliver immediate returns? This massive investment is...