AI and Genomics: A Profitable Advancement for the Healthcare Industry

πŸ‘€ Julia Konieczka
πŸ“… 12 December 2023
πŸ“– 2022

McDonald’s began testing the voice assistant in 10 Drive-thrus

In 2019, McDonald’s began testing the voice assistant in 10 Drive-thrus after acquiring Apprente (dealing with conversational technology).

BTIG reports that McDonald’s recently expanded AI voice ordering to 24 stores in Illinois, up from 10 stores a year ago. The financial services firm noted that the technology’s accuracy rate was in the low range of 80%, clearly lower than the 95% rate that McDonald’s intended to apply for wider application. This means that about one in five orders still requires an employee.

IBM and McDonald’s maintain strategic AI partnerships to scale automated technology in McDonald’s markets and add new menus, languages ​​and dialects.

IBM is now extending this AI system with new NLP technology that will eventually be rolled out to many other McDonald’s locations, according to IBM’s Rob Thomas.

 

AI and Genomics: A Profitable Advancement for the Healthcare Industry

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