AI in Customer Operations Expert | AI Architecture Expert

Arek Skuza

A Glimpse Into My World

My name is Arkadiusz (Arek). I have been helping companies improve their performance and bottom line since 2003. Here are a few highlights of my achievements and experience:

  • I worked in 12+ industries in 20 different countries
  • I specialize in Artificial Intelligence (ML, DL) and Data Monetization as project leader, and project pre-sale.
  • I have worked with global companies like Shell, Bayer, IKEA, Allegro, Maspex, and Roche, as well as mid-size companies and B+ round startups.
  • Delivered over 60 lectures and workshops in Europe and the USA, sharing expertise in business model transformation, data-driven improvements, AI utilization, product/service development, AI investment decisions, AI team building, and data monetization.
  • I have saved or generated at least 25% value for my customer, resulting in an improvement in EBITDA from 3x to 10x.
  • Appointed as a Board Member at Tech Titans. I’m actively involved in guiding AI and technology advancements in the North Texas region, blending my global experience with local initiatives for economic and societal progress.
  • I have lived and worked as a management consultant and project leader in Canada, Mexico, and the United Kingdom, and presently call Dallas, Texas, home.

My “Why”

I help organizations transform their AI ambitions into real-world results.

I’m a results-oriented and pragmatic CxO-level thought leader with over 17 years of experience leading and delivering complex technology solutions, projects, and products. I’ve had the privilege of leading diverse engineering and design teams across various industries, including transportation, energy, healthcare, food processing, finance, and e-commerce. Throughout my career, I have focused on leveraging AI to enhance customer operations, addressing key challenges and improving overall efficiency and service delivery.

What sets me apart is my unique blend of people-centric leadership and project expertise. I take a hands-on approach, guiding organizations on their AI journey from PoC experimentation to scalable solutions that drive positive ROI. My work in optimizing customer operations through AI ensures that initiatives are both technically sound and strategically beneficial.

Over the past few years, I’ve focused on helping clients translate AI concepts into production-ready solutions that run seamlessly 24/7. I’m passionate about AI, data science, and data monetization, and I frequently share my insights at global conferences.

My social and professional presence

  • Please check my LinkedIn here.
  • I’m proud of the work I’ve done with my clients, and I’m happy to share their recommendations with you. Download them here.
  • Please download my resume to learn more about my qualifications and experience.
  • Join my 4,000 + Facebook audience to learn about Artificial Intelligence and Data Monetization.
  • l create daily tweets and retweet a lot at X about insights and recommendations on leveraging AI and Data Monetization.
  • I use Instagram to share the latest news and insights about AI and data monetization in a visual form.


AI Technology Tools and Platforms Expertise

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