AI Agents Workshop: Transforming Business Operations Through Artificial Intelligence Agents
Target Audience Analysis & Delivery Recommendation
Based on the workshop content, the primary target audience includes:
- Middle Management
- Department Heads
- IT Professionals
- Business Analysts
- Operations Managers
Learning Objectives
By the end of this workshop, participants will be able to:
- Understand AI Agent Fundamentals: Distinguish between AI agents, assistants, and bots, and identify optimal use cases for each.
- Evaluate Business Applications: Analyze European and Global success stories and apply learnings to their own contexts.
- Build No-Code Solutions: Create functional AI agents using platforms like Jotform and Relevance AI without programming skills.
- Design Implementation Strategies: Develop comprehensive rollout plans including change management and ROI measurement.
- Navigate Compliance Requirements: Ensure AI implementations meet GDPR and emerging AI Act requirements.
Workshop Modules
Module 1: AI Foundations for Business (2 hours)
- Understanding AI vs. Machine Learning vs. Deep Learning.
- What makes an AI system an “agent.”
- Key characteristics: autonomy, goal-oriented behavior, learning capabilities.
- Types of AI agents and their business applications.
Module 2: Success Stories & ROI Analysis (1.5 hours)
- Bank: Scaling customer service with 30% automation.
- Telecom: Managing 1M daily conversations across 15 markets.
- Fintech: Achieving 75% chat automation equivalent to 700 FTE agents.
- Automotive and Manufacturing: 80% time reduction, 30% fewer errors, 24/7 availability.
Module 3: No-Code Platform Deep Dive (2 hours)
- Platform A, AI Agents: Form-based customer interactions.
- Platform BI: Building AI workforces for data processing.
- Personal Agents Platform: Personal productivity enhancement.
- Comparative analysis of 10+ platforms including pricing and capabilities.
Module 4: Hands-On Workshop Sessions (3 hours)
- Exercise 1: Building a customer service agent for coffee retail.
- Exercise 2: Creating a lead generation agent for business events.
- Exercise 3: Developing a feedback collection system.
- Real-time testing and optimization.
Module 5: Advanced Applications & Multi-Agent Systems (1.5 hours)
- Financial analysis and fraud detection.
- HR automation and employee support.
- Supply chain optimization.
- Microsoft Copilot Studio enterprise integration.
Module 6: Implementation Strategy & Change Management (2 hours)
- Organizational readiness assessment.
- Pilot program design.
- ROI measurement frameworks.
- Managing employee concerns and resistance.
- Compliance with European regulations (GDPR, AI Act).
Practical Components
Live Demonstrations
- Research agent capabilities.
- Microsoft enterprise setup.
- Real-time agent training and testing.
Case Study Analysis
- Conversation Genius: Analyzing 11,000+ automotive sales calls.
- European compliance frameworks.
- Global companies and AI Agents efficiency.
- Cost-benefit analysis methodologies.
Interactive Exercises
- Agent architecture design.
- Performance metrics definition.
Speaker Profile
Arkadiusz (Arek) Skuza is an expert in artificial intelligence and data monetization, with over 20 years of experience in advising European and American company management boards. As an advisor and implementer of AI strategy solutions, Arek specializes in using technology to increase business process efficiency, productivity, and sales and marketing. His achievements include generating savings of $13.3 million in AI-based projects, significantly shortening product development cycles, and improving sales figures by 500%.
Arek has worked or is working for the management boards and business line directors of companies such as Shell, Discovery, Ikea, Krishome, Allegro, Maspex, Benefit Systems, Volkswagen, PKO BP, Volkswagen Financials, Modoma, Arcade, and P&G.
Arek is a highly regarded trainer and speaker who has conducted over 160 lectures and workshops in Europe and the US on business model transformation and the use of AI. He is a lecturer at American and Polish MBA programs.
Arek was elected to the board of Tech Titans, actively engaging in the development of AI in the US state of Texas. His approach combines deep technical knowledge with a practical understanding of business needs, making him a unique expert in the field of AI and business innovation. Arek’s publications can be found at https://arekskuza.com/the-innovation-blog/.
Arkadiusz Skuza – Opinions on Training, Projects – Client Testimonials
Please see opinions on Arkadiusz Skuza’s workshop and AI implementation work at the link: Arek Skuza – Your AI & Data Monetization Expert
Arkadiusz’s experience and a comprehensive presentation can be found at this link: https://gamma.app/docs/Skuza-AI-AI-Workshops-and-AI-Consulting-Company-81ovv2cc1rv9lrf
Workshop Delivery & Investment
Format Options
Premium Online Program (Recommended for this audience)
- Duration: 8 hours delivered over 2 days (4 hours per session).
- Format: Interactive virtual sessions with breakout rooms.
- Group Size: Maximum 12 participants for optimal interaction.
- Platform: Advanced video conferencing with collaboration tools.
- Materials: Comprehensive digital workbook, templates, and resources.
Investment Structure
Standard Online Program: €3800
- Offline workshop needs logistics costs covered
Post-Workshop Support
- Digital Resource Library: Access to templates, checklists, and implementation guides.
- Office Hours: Monthly Q&A sessions with the facilitator (additional price)