AI-Enhanced Sales Trust and Customer Interaction Training
Trainer Profile
Arkadiusz (Arek) Skuza is an expert in the field of artificial intelligence and data monetization, with over 20 years of experience in advising the management boards of European and American companies. As a consultant and implementer of AI strategy solutions, Arek specializes in using technology to increase the efficiency of business processes, productivity, and sales and marketing. His achievements include generating savings of $13.3 million in AI-based projects, significantly shortening product development cycles, and improving sales metrics by 500%. His clients include Allegro, Ikea, Shell, Maspex, Modoma, Solereis, Krishome, and over 20 other companies from the US and Europe.
Arek is a highly regarded trainer and speaker who has conducted over 160 lectures and workshops in Europe and the US on business model transformation and the use of AI. He is a lecturer at American and Polish MBA programs. Arek was elected to the board of Tech Titans, actively engaging in the development of AI in the US state of Texas. His approach combines deep technical knowledge with a practical understanding of business needs, making him a unique expert in the field of AI and business innovation. Arek’s publications can be found at https://arekskuza.com/the-innovation-blog/.
Duration
- 2 days (8 hours)
Target Audience
- Sales professionals
- Marketing professionals
- Business development managers
- Account managers
- Customer service representatives
Objectives
- Gain a deep understanding of trust’s pivotal role in the sales ecosystem and how AI can support this.
- Cultivate advanced AI skills for creating tangible customer value.
- Refine communication techniques and develop robust objection-handling strategies.
Detailed Program
- Leveraging AI to personalize interactions, anticipate needs, and deliver solutions that truly address customer pain points.
- Hands-on experience with specific AI tools for tasks like lead scoring, personalized outreach, and predicting customer behavior.
- Techniques to improve efficiency and sales performance through AI.
Pricing Details
- Online workshop price: €3500